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Last updated 1 October 2026
UK delivery is complimentary, fully insured and signed for. Your order arrives in two to three working days, delivered by hand and tracked from our workshop to your door.
Next day insured delivery is available for £15 when you order by 1pm, Monday to Friday. Every order is signed for and fully insured.
Every order arrives in the Elsworth box: black leatherette, a gold ribbon and a handwritten card. Engraving is complimentary on almost any piece.
Return unworn pieces in their original packaging within 30 days for a full refund. Delivery is free and insured, and we refund to the original payment method within five working days of receiving the piece.
Engraved and made-to-order pieces are excluded, because they are made for you alone. We resize Elsworth rings free of charge within 60 days of purchase.
Our lifetime guarantee covers manufacturing faults, and we will clean, polish and check your piece for free once a year at either salon. Where a fault is our responsibility we cover the cost of collection, repair or replacement.
Contact client care and we will arrange everything for you.